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Tenant Handbook

Property Management

The Property Management staff of the 1725 DeSales Street is dedicated to making your work environment as safe and pleasant as possible.

The Property Management Office is located at:

1700 K Street, NW
Suite 100
Washington, DC 20006
  
Phone: (202) 955-4572
Fax: (202) 955-5732

Office Hours:
8:00 am – 5:00pm, Monday - Friday

In addition to the Property Management staff, the Tenant Service Center (TSC) is available 24 hours a day, seven days a week, 365 days a year to assist tenants after normal business hours, weekends, holidays and during emergencies. The Tenant Service Center staff can be reached at (703) 769-1250.

The Tenant Service Center (TSC) is located on the first floor of 2345 Crystal Drive, Arlington, Virginia.  From this location, the TSC serves as the operational control center and emergency response center for al lof JBG SMITH’s tenants. The TSC has a back up emergency generator and stand alone Uninterruptible Power System (UPS) so it can operate during power outages and severe weather.

The following personnel are available to address your needs: 

Title Name Phone Number E-Mail
Property Administrator Vanee Evans (202) 955-4572 vevans@jbgsmith.com
Property Manager Maggie Chapman (202) 955-4572 mlchapman@jbgsmith.com
Portfolio Manager Cara Neary (202) 785-6480 cneary@jbgsmith.com
Regional Manager Michael Hood, RPA (202) 955-4572 mhood@jbgsmith.com
Operations Manager Dennis Martin (202) 833-5804 dmartin@jbgsmith.com
Senior Vice President Kathryn Clement,RPA, CPM, CCIM (240) 333-7659 kclement@jbgsmith.com
  • Introduction
    • Welcome
    • About JBG SMITH
    • Operating Instructions
  • Building Operations
    • Property Management
    • Tenant Service Center
    • Holidays
    • Rent Payment
  • Building Access
    • Building Hours
    • Deliveries
    • Messengers
    • Solicitation
    • Visitor Access
  • Building Security
    • Building Access Control Systems
    • Lost and Found
    • Private Alarm Systems
    • Property Removal/Stolen Property
  • Emergency Preparedness
    • Fire and Life Safety
    • Floor Warden Team Training
    • Tenant Emergency Plans
  • Emergency Procedures
    • Contact Numbers
    • Active Shooter
    • Bomb Threat Emergency
    • Civil Disturbance
    • Elevator Malfunction
    • Fire Emergency
    • Flooding Emergency
    • Medical Emergency
    • Power Failure Emergency
    • Severe Weather
    • Toxic Hazards Emergency
  • Building Services
    • Building Signage and Directory
    • Elevators
    • Energy Conservation
    • Forms
    • HVAC
    • Janitorial Service
    • Mail Service
    • Recycling
    • Service Requests
    • Storage
  • Policies and Procedures
    • Certificate of Insurance
    • General Rules and Regulations
    • Holiday Decorations
    • Moving Policy
    • Occupancy Permit
    • Smoking Policy
    • Tenant Alterations
    • Sublease and Assignment Guide

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